FAQs
❀Pre-Order Items❀
Pre-ordering an item, means you are supporting the productions of a new design, you are amazing! Since producing things takes time, once pre-orders close, it can take up to 1.5 months for me to receive the final products. Once I receive them, I will start shipping immediately. To stay updated go follow me on Instagram and feel free to DM me anytime!
❀Shipping & Return Policy❀
Processing time:
Thank you so much for your order! Please allow 4–9 days for me to process and bring to the post office, as I'm a one-person team balancing this with my full-time day job. For T-Shirts processing can take longer (approx. 10 days). Shipping times begin once your order is processed. Your patience and support mean the world to me! ૮꒰ ˶• ༝ •˶꒱ა ♡
Domestic Shipping within Switzerland:
All packages are sent via Swiss Post. Shipping cost varies depending on size and weight of the package.
- Delivery takes 2–3 business days. Does not include tracking.
- Tracking: The shipping fee will just be a bit higher.
Shipping within Europe:
All packages are sent via Swiss Post. Shipping cost varies depending on size and weight of the package.
- Delivery takes 2-4 business days. Does not include tracking.
- Tracking: The shipping fee will just be a bit higher.
Shipping outside of Europe:
All packages are sent via Swiss Post. Shipping cost varies depending on size and weight of the package.
- Delivery takes 3-16 business days depending on where in the world you are. Does not include tracking.
- Tracking: The shipping fee will just be a bit higher.
ᯓᡣ𐭩I am not responsible for any lost or damaged mail
Everything is shipped through Swiss Post and once your order has been marked as shipped, the package is out of my control.
ᯓᡣ𐭩No refunds or returns under any circumstances.
ᯓᡣ𐭩All sales are final.
❀Do you accept Group Orders?❀
₊˚⊹♡ YES and YES. Group orders for international customers are welcome! Please contact me through instagram if you are interested and we can work something out!
❀Do you give out freebies?❀
I do! Every order comes with a hand written thank you note and a freebie. Sometimes you will get stickers, sometimes a print. Freebies are randomly chosen by me. ૮ • ﻌ - ა
❀What types of products do you offer?❀
A selection of original and fan merch designed by Fairypop . The collection includes cute decorative items like stickers and prints, as well as other products such as keychains, notepads, plushies, kitchen towels and more. Whether you're a fan of kpop or just love cutesy designs, I have something for everyone! (˶˃ ᵕ ˂˶)
❀Are your products suitable for gifts?❀
Absolutely!
/ᐢ⑅ᐢ\ ♡ ₊˚
꒰ ˶• ༝ •˶꒱ ♡‧₊˚ ♡
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My products make for perfect little gifts for your friends, family, or when you just feel like treating yourself. Whether it's a special occasion or just a little something on a random day, I hope my products make your day just a little better.